Payment Policy

Payment Policy

Last Updated: August 2026

At HomelyAura, we are committed to providing a secure and reliable payment experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing, order verification, and refunds.

Accepted Payment Methods

We accept the payment methods displayed at checkout. Depending on your location and device, these may include:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other secure payment methods available during checkout.

All payments are processed through secure and encrypted payment providers. HomelyAura does not store your complete payment card information.

Payment Security

Protecting your payment information is extremely important to us. Every transaction made on our website is encrypted using industry-standard Secure Socket Layer (SSL) technology.

Our payment partners maintain high security standards designed to help protect customer information against unauthorized access.

Order Confirmation

After your payment has been successfully authorized, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email within a reasonable period, please contact our customer support team.

Order Verification

For security reasons, certain orders may require additional verification before shipment. This helps protect both our customers and HomelyAura against fraudulent transactions.

If verification is required, our support team may contact you before processing your order.

Currency

All prices displayed on our website are shown in the applicable checkout currency. Your payment provider may apply exchange rates or additional fees for international cards where applicable.

Failed Payments

If your payment is declined, please verify your payment details or contact your bank or card issuer. You may also choose an alternative payment method available during checkout.

Taxes

Applicable taxes are calculated where required by law and will be displayed during checkout before payment is completed.

Refunds

Approved refunds are processed back to the original payment method used when placing the order.

Depending on your payment provider, refunds generally appear within 5–10 business days after approval.

For complete refund information, please refer to our Return & Refund Policy.

Fraud Prevention

HomelyAura reserves the right to refuse, cancel, or hold any order suspected of fraudulent activity, unauthorized payment, or misuse of our website.

Need Help?

If you have questions regarding payments or billing, please contact us:

HomelyAura
422 Stockport Road
Manchester
M12 4EX
United Kingdom

Email: Contact@HomelyAura.co.uk

Phone: +44 7853 170174

Business Hours:
Monday – Saturday: 11:00 AM – 6:30 PM (UK Time)
Sunday: Closed