Privacy policy

Privacy Policy

Last Updated: August 2026

At HomelyAura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or purchase products from us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information

HomelyAura
422 Stockport Road
Manchester
M12 4EX
United Kingdom

Email: Contact@HomelyAura.co.uk

Phone: +44 7868 169157

2. Information We Collect

We may collect the following categories of information:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment information (processed securely by our payment providers)
Order history
IP address
Browser and device information
Website usage information
Cookies and analytics data

3. How We Use Your Information

Your information may be used to:

Process and deliver your orders.
Provide customer support.
Send order confirmations and shipping updates.
Prevent fraud and unauthorized transactions.
Improve our website and services.
Comply with legal obligations.
Respond to enquiries.

4. Payment Security

Payments are processed through secure third-party payment providers. HomelyAura does not store your complete payment card details on our servers.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

You may disable cookies through your browser settings; however, some website features may not function correctly.

6. Sharing Your Information

We never sell your personal information.

We may share limited information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Fraud prevention services
Government authorities where legally required

7. Data Security

We implement appropriate technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction.

Although no online transmission can be guaranteed to be completely secure, we continuously work to maintain high security standards.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.